A Plus Heating & Air Conditioning at 11330 Knott Street, in Garden Grove

The most complete information about Contractor A Plus Heating & Air Conditioning in Garden Grove

About A Plus Heating & Air Conditioning

The A Plus Heating & Air Conditioning is a US national Contractor company located in Garden Grove, California. To figure out why customers choose A Plus Heating & Air Conditioning and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

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Reviews

  • 4
    Adrienne DeVita
    Posted May, 21 2019
    I have to provide customers of an update today. It's been one year since my unit was installed. I can thank Tarcisio Barragan. I scheduled a call for him to come out to my home and he kept his word from one year ago. He came out to make sure everything was working and checked the freon and it was good. I heard a clicking noise and I was afraid of a fire starting in the attic and I'd never had that clicking noise in 14 years. It wound up being the filter in the hallway. I have two large sponges to keep it from being pulled up and making noise, but for some reason this year, there was a gap and when it was settling, it was making a clicking nose. I love my Honeywell app and wifi thermostat. I use it constantly--in bed when it gets too hot, in my office while I'm working and even while I watch t.v. You have to make sure and get a wifi thermostat!

    The 16 SEER TRANE with R44 freon unit still isn't as cold as my older unit with the R22 freon and my electric bill is actually higher than my old 10 SEER unit, but I commend Tarcisio for being a stellar guy and keeping his word and checking things out to make sure everything is working well. I will be using them for the annual maintenance in case anything happens during the warranty period to make sure it's taken care of properly.

    I told him without him asking, that I was going to raise my review because he's a valuable commodity for this company and I, as a consumer, greatly appreciate it.

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    I couldn't have found a worse company to rip me off in all the companies on the planet. Randy Thompson, the General Manager, came out to my neighbor's home to give her a quote on the 4th of July weekend. I happened to be over her house and she told me they were coming and my a/c unit worked fine after 13 years, but it cost me $550 a month to run it in the summertime.

    I also made CERTAIN to tell him that the two front rooms of my home have never gotten cold enough and don't get enough flow. He again, GUARANTEED me that this 120,000 BTU unit would give me more air flow to the two front rooms than my 90,000 BTU unit. He said the builder never put in a large enough size for my single story, 2,100 sq ft home and this would fix that problem I've had all these years. Sold! 50% less electric bill and now I'll have flow and cold air to rooms I needed for 13 years!

    Plus, he said this unit was normally $14,000. Sounds like a good deal, right? I signed all his loan paperwork to see if I would qualify because I didn't have a lot of money in the bank and told him this was a big expense for me right now.

    Fast forward to the project manager, Tarcisio Barragan. He came out to look at my home before the installation and he told me I would also get more flow to the front rooms and said everything Randy said. He said I would save a lot on my electric bill as well. He scheduled the installation.

    The installation guy that came told me he would not start any work until I signed the contract. I said that wasn't right, because I have to READ IT. He said then they will have to come back another day because they are on a schedule and need to begin right now. I wasn't comfortable but because my neighbor told me this company came to her through the electric company, I trusted them and didn't even check online reviews. BIG MISTAKE!!! So I signed it and only then would they start the work.

    I called very upset and Tarcisio came out and tested it to make sure it had 10 lbs. of coolant. It only had 9, so he added more. He said they wait after an install and add coolant later, but no one called me after a week--I had to call them.
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Opening times

Monday 08:00 AM — 05:00 PM
Tuesday 08:00 AM — 05:00 PM
Wednesday 08:00 AM — 05:00 PM
Thursday 08:00 AM — 05:00 PM
Friday 08:00 AM — 05:00 PM

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